Exchange & Returns Policy

Your Satisfaction Matters

At Leatheric Men, we are committed to providing a smooth and worry-free shopping experience. If for any reason your purchase does not meet your expectations, we offer a 15-day return period from the date your order is delivered.

Please review the details below to understand how our exchange and return process works.

Return Request Process

If you receive an item that is damaged, has a manufacturing defect, or does not match the product you ordered, please reach out to our support team as soon as possible. Our team will review the situation and work towards an appropriate solution.

To request a return, simply send an email to info@leathericmen.com and include your order details. After reviewing your request, we will provide you with the return instructions and the appropriate return address based on your location.

Important: Products returned without prior approval or a return authorization will not be processed.

Conditions for Returning an Item

To qualify for a return, the following requirements must be met:

The product must be in unused condition.
It should include all original tags, packaging, and accessories received with the order.
A valid order confirmation, receipt, or proof of purchase must be provided.
The return request must be submitted within 15 days after successful delivery.

Items that do not meet these requirements may not be eligible for a refund or exchange.

Return Shipping Charges & Restocking Policy

Customers are responsible for the cost of sending items back to us unless otherwise agreed.

For standard returns where the product has no defect or issue, a 10% restocking charge will be deducted from the refund amount.

Please note:

Exchanges are not subject to any restocking charges.
Replacement items for damaged or defective products are provided without additional restocking fees.
Return requests submitted beyond the 15-day return period cannot be accepted.

Product Exchanges

We understand that sometimes you may need a different size, article, or color. Therefore, we offer an exchange facility to help you find the right product that meets your preference.

If you wish to exchange your item, please contact us within 15 days of receiving your order. The product must be returned to us in its original condition, unused, with all original packaging and tags intact.

Once we receive the returned item, our team will inspect and verify the product. After approval, we will process your exchange request and arrange the replacement item based on availability.

Please note that the customer will be responsible for the shipping charges for returning the original product and receiving the exchanged item. Since we already provide free shipping on all orders, these shipping costs will be covered by the customer.

We do not charge any additional exchange fee; you only need to cover the applicable shipping costs for the exchange process.

Exceptions / Non-Returnable Items

Sale Items & Gift Cards: Unfortunately, we cannot accept returns on clearance/sale items or gift cards.

Promotional Bundles & Free Gifts: Items from ongoing special promotions, bundle deals, or free gifts are eligible for exchange only. No refunds are applicable on these items.

Custom Orders: All custom items and special orders are handmade specifically for you, meaning no refunds or standard exchanges are allowed. Please double-check your sizing before ordering (if you are between sizes, we recommend sizing up).

Custom Order Defect Policy: If you place a custom order, you must report any issues related to measurements or factory defects within 7 Days of receiving the product. After 7 days, we are unable to accept any claims, and the item will not be rebuilt or altered by the factory.

Refund Procedure

Once your returned item reaches our facility, our team will inspect it to confirm that it meets the return requirements.

After approval:

Refunds will be sent back to the original payment method used during checkout.
Any applicable restocking charges will be deducted before the refund is issued.
Depending on your financial institution, refund processing may take approximately 8–10 business days.
Customers may also choose store credit, which can be issued immediately after return approval.