Shipping Policy
Welcome to Leatheric Men Shipping Services
At Leatheric Men, we believe that receiving your order should be as enjoyable and effortless as placing it. We are committed to providing secure, reliable, and efficient worldwide delivery services so that our customers can enjoy premium leather craftsmanship wherever they are.
We proudly offer FREE worldwide shipping on all orders above $99. Every order is carefully prepared, quality-checked, and packed to ensure it arrives in excellent condition.
Please note that, due to current international shipping and logistical restrictions, we are unfortunately unable to deliver orders to Russia, Israel, and Brazil at this time.
Order Processing & Preparation Time
Each Leatheric Men product undergoes a careful preparation process before it leaves our facility. This includes order verification, quality inspection, packaging, and shipment arrangements.
Standard Products
Regular ready-to-ship items usually require approximately 6–8 business days to be processed and prepared for dispatch.
Custom & Personalized Orders
Made-to-order, customized, or specially tailored products require additional craftsmanship and attention to detail. Therefore, these orders may take up to 2 weeks to be completed before shipment.
Weekend & Holiday Orders
Orders placed on Sundays or during national holidays are not processed immediately and will begin processing on the next available working day.
In the event of any unexpected delay from our side, our customer support team will promptly notify you via email and provide updates regarding your order status.
Order Modifications & Address Changes
We understand that mistakes can happen after placing an order. For this reason, we provide a limited window during which customers can request changes to their orders.
Before your order has been shipped, you may request:
- Changes to your shipping address.
- Size modifications.
- Corrections to customer information.
- Other available order adjustments.
Once your package has been handed over to the shipping carrier and a tracking number has been generated, we are unable to modify the shipping address, change product details, or cancel the shipment.
If you still require changes after dispatch, you must accept the delivery first and then proceed according to our return or exchange policy.
Packaging, Protection & Delivery Partners
Your privacy and the safety of your purchase are extremely important to us. Every Leatheric Men order is packed using secure, plain, and discreet packaging without unnecessary external branding.
For added confidence, every shipment includes:
- Protection against loss or damage while in transit.
- Secure handling throughout the shipping journey.
- Signature confirmation upon successful delivery whenever required by the courier or destination regulations.
We cooperate with globally recognized express shipping companies, including DHL, FedEx, UPS, Skynet, and other trusted logistics providers.
The shipping carrier for your order is selected based on your country, delivery address, shipping efficiency, and the fastest available service.
Important Address Requirements
To avoid delivery issues, customers must provide a complete and accurate residential or commercial address.
Please note that we do not deliver to:
- P.O. Box addresses.
- Parcel lockers.
- Pack Stations.
- Postfiliale addresses.
- Any unsupported collection points.
Orders shipped to invalid or unsupported addresses may experience delays or additional handling procedures.
Warehouse & International Fulfillment
To provide faster service to our global customers, Leatheric Men utilizes multiple fulfillment sources.
Most orders are shipped from the nearest available inventory location. If a particular product is unavailable in our Australian warehouse, the item will be directly dispatched from our primary workshop in Pakistan.
This fulfillment adjustment does not affect the estimated processing or delivery standards, and customers will receive the same level of service and shipment tracking.
Countries We Ship To
Leatheric Men proudly delivers to customers across most international destinations worldwide.
However, due to shipping carrier restrictions, customs limitations, or logistical challenges, we currently do not accept orders for delivery to the following countries:
- Russia
- Israel
- Brazil
Our list of restricted destinations may change without prior notice based on international shipping regulations and courier availability.
Customs Duties, Taxes & Import Charges
The product prices displayed on our website include applicable VAT and general sales taxes where required.
However, international orders may still be subject to additional customs duties, import taxes, clearance fees, or other charges imposed by the customs authorities of the destination country.
Please keep in mind:
- Customs policies vary from country to country.
- Any additional import-related charges are the responsibility of the customer.
- Leatheric Men has no control over customs decisions or fees charged by local authorities.
To assist our international customers, we declare shipment values responsibly and within legal requirements while making every reasonable effort to help minimize unnecessary customs expenses.
For accurate information regarding possible charges, we strongly recommend contacting your local customs office before completing your purchase.
Shipment Tracking & Delivery Updates
Once your order has been prepared and handed over to our delivery partner, you will receive a confirmation notification via email or SMS containing your tracking details.
Using the tracking number, you can monitor your package's journey and receive the latest delivery updates.
If you do not receive a tracking message, we recommend checking your:
- Spam folder.
- Junk email folder.
- Promotional email folder.
You can also visit the Leatheric Men Track & Trace page on our website at any time to check your shipment status.
Customer Responsibilities During Transit
After your order has been successfully dispatched, customers are responsible for monitoring the shipment using the provided tracking information.
If the courier:
- Attempts delivery while you are unavailable.
- Places your package on hold.
- Requests additional delivery information.
You must contact the assigned shipping provider directly to arrange a new delivery attempt or provide the necessary instructions.
Please understand that Leatheric Men cannot modify delivery addresses, redirect packages, or reschedule deliveries after the shipment has left our facility.
Refused Deliveries & Undeliverable Shipments
If a customer refuses to accept a delivered package, fails to cooperate with the courier, provides an incorrect address, or causes the shipment to be returned due to customer-related reasons, the order may be considered a refused or undeliverable shipment.
In such cases, a 50% deduction from the total order amount will be applied to cover expenses associated with shipping, return handling, carrier charges, and administrative processing.
Need Assistance?
Our customer support team is always happy to assist you with any shipping-related questions, tracking concerns, delivery updates, or general inquiries.
Email Support: info@leathericmen.com
At Leatheric Men, customer satisfaction is our priority. We continuously work to ensure every package is prepared with care, shipped securely, and delivered to your doorstep with a smooth and reliable experience.
Our Address
Leatheric Men4 Stonehaven Ave
Cranbourne VIC 3977
Australia
+61 493 631 041